Regina
ICT Business Analyst
Summary
Experienced ICT Business Analyst with over 3 years of full-time experience delivering custom software and SaaS solutions for a range of clients across health, tax, and platform domains. Skilled in requirements gathering, functional specification writing, stakeholder engagement, UAT, and AI-enabled workflow design. Background includes consulting internships at EY and Accenture, a Master of Commerce in Business Analytics from the University of Sydney, and a Certified Professional Scrum Master 1 credential. Bilingual in English and Mandarin with exposure to data analytics tools including Tableau.
Skills
Experience Highlights
- Led business analysis for Human Endeavours' AI-enabled ADHD & ASD Assessment Reporting Platform, automating report drafting via OCR and Gemini API integration
- Delivered end-to-end BA activities for TaxTalk, an AI-powered tax preparation platform with ATO integration and intelligent document processing
- Supported Android mobile health app InflaMed from requirements gathering through UAT and stakeholder validation
- Conducted 1086-person questionnaire analysis at Accenture and visualised results through Tableau as part of a financial digital transformation engagement
- Led multi-dimensional case study analyses at EY with findings adopted into client strategic direction in the Oil & Gas sector
Education
Availability