Shweta

Summary

ICT Project Manager with hands-on experience in end-to-end delivery of digital products including web applications, mobile apps, admin platforms and third-party integrations across healthcare, health-tech, food distribution, retail services and aged care sectors. Acts as single point of contact for clients across concurrent engagements, with strong commercial grounding in proposals, SOWs, effort estimation and scope-change management. Experienced in coordinating cross-functional teams including developers, QA and designers through full delivery lifecycles from discovery and scoping through to UAT and release.

Skills

Experience Highlights

• Leading end-to-end delivery of iPraktice, a cloud-based healthcare practice management SaaS platform covering telehealth, clinical notes, payments and AI-assisted features
• Managing full delivery of iBAG, a multi-application dry-cleaning ecosystem including POS, customer and driver mobile apps and third-party SSO integration
• Led discovery and scoped a process automation initiative for Taste Food Distributors, replacing manual spreadsheet-based demand planning with an automated forecasting platform
• Scoped and coordinated delivery of Oritone, a MedTech tinnitus sound-therapy product comprising an admin platform and patient mobile app
• Managed proposal, scope and coordination for Wake Health, a women's AI-driven health and wellness platform with multiple third-party health provider integrations
• Scoped and managed delivery of Omni-Care, an AI-powered referral automation platform for aged care and disability services

Education