A deepfake attack happens every 5 minutes+62% of organisations were hit by deepfakes last year+Security for AI: detection in under a second+Cloud waste hit 29% in 2026, driven by AI workloads+Cost Optimisation for AI: cut 30-40% of spend+Essential Eight, SOCI & CPS 234: audit-ready in weeks+Book a discovery call, get a free POC+A deepfake attack happens every 5 minutes+62% of organisations were hit by deepfakes last year+Security for AI: detection in under a second+Cloud waste hit 29% in 2026, driven by AI workloads+Cost Optimisation for AI: cut 30-40% of spend+Essential Eight, SOCI & CPS 234: audit-ready in weeks+Book a discovery call, get a free POC+
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Suraj

Suraj

Desktop Support Engineer

3.6 yrs exp·Mid

Summary

Dynamic and detail-oriented Desktop Support Engineer with 3.6 years of hands-on experience delivering high-tier resolutions for hardware, software, and network infrastructures. Proven track record of troubleshooting desktops, laptops, printers and peripherals, installing and maintaining Windows and Linux systems, and configuring email and VPN solutions. Experienced in managing IT asset inventories, supporting over 100 users, collaborating with vendors, and consistently meeting SLAs.

Skills

Desktop SupportHardware TroubleshootingOperating System InstallationWindows InstallationNetwork TroubleshootingPrinter SupportOutlook ConfigurationMS Office PackageRemote SupportIT Asset ManagementVPN SupportVoIP Phone SupportApplication SupportBanking SoftwareTechnical SupportWindowsLinux

Experience Highlights

  • Desktop Support Engineer (Nov 2025 - Jul 2026): L1/L2 support, hardware/software/network troubleshooting, IT asset management
  • Desktop Support Network Engineer (Jun 2024 - Nov 2025): Delivered hardware and software support for over 100 users, network connectivity troubleshooting
  • Desktop Support Engineer (Aug 2022 - Jan 2024): Installed and maintained desktops, laptops, printers; configured email clients and VPN
  • TCS-BANCS project: Application support engineer for banking software

Availability

Engagement-
Work mode-